Capabilities
What it can handle
- Needs-based discovery
- Approved service guidance
- Bounded objection handling
- Consultation booking
- Follow-up
Guardrails
How control is maintained
- No pressure after decline
- No unauthorized discounts
- No fabricated scarcity
- Exceptions reviewed
Part of one connected front office.
This capability shares verified knowledge, customer context, permissions, and workflow history with the rest of Sochalit.