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AI Receptionist
Answers routine inquiries, identifies intent, captures contact details, and routes conversations.
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Everything needed to run a modern AI front office.
Start with the functions your business needs now. Add channels and workflows as volume and complexity grow.
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Lead Qualification
Uses business-approved questions and rules to determine fit, urgency, and next steps.
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Appointment Booking
Connects to available schedules, offers appropriate times, and confirms the booking.
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Automated Follow-Up
Sends approved reminders and follow-ups without repeatedly asking staff to remember.
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Knowledge Base
Organizes verified services, prices, policies, FAQs, and internal instructions with clear ownership.
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Conversation Hub
Brings customer conversations, contact details, notes, status, and handoffs into one workspace.
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Workflow Automation
Creates leads, assigns tasks, sends alerts, updates records, and triggers integrations.
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Human Approval
Requires a person before sensitive actions such as refunds, discounts, or contract changes.
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Insights and Usage
Tracks conversations, qualification, bookings, handoffs, response time, and channel usage.
Shared platform
One knowledge system. Different roles.
The receptionist, sales assistant, and support workflows can share verified business facts while following different goals, permissions, and escalation rules.
- Shared facts and source documents
- Role-specific instructions
- Tool and action permissions
- Escalation thresholds
- Version history and approvals
- Conversation and action audit trail