Capabilities
What it can handle
- Membership and program questions
- Trial or tour requests
- Class schedules
- Age eligibility
- Parent contact capture
Guardrails
How control is maintained
- No unavailable-class promise
- Billing disputes to staff
- Safety concerns escalated
- No medical guidance
Part of one connected front office.
This capability shares verified knowledge, customer context, permissions, and workflow history with the rest of Sochalit.
