Capabilities
What it can handle
- Matter or service type
- Location and urgency
- Consultation scheduling
- Document checklist
- Human routing
Guardrails
How control is maintained
- No professional advice
- No outcome guarantee
- Eligibility human-controlled
- Sensitive matters escalated
Part of one connected front office.
This capability shares verified knowledge, customer context, permissions, and workflow history with the rest of Sochalit.